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For those working with children, effective communication is a crucial part of building relationships and encouraging children's emotional and intellectual development. This practical guide identifies the child and their relationship with the adult as the basis upon which real communication can be made. Topics covered include non-verbal communication, attentive listening, empathy, the part played by questions, working constructively with conflict and criticism, and communicating in groups. It also draws on the innovative ideas found in social pedagogic theory and practice, such as communicating with your head, hands and heart and how to differentiate between the personal, the professional and the private in your interactions. The book contains exercises, topics for personal reflection or group discussion, and suggestions for observations. This will be an excellent source of advice and ideas for all those in the children's workforce including early years professionals, teachers, social workers, counsellors and practitioners working with children in care, including foster carers.
Whether it's keeping the interest of a large audience or simply winning the argument in a key meeting, sounding the part is becoming an increasingly sought after skill. We all communicate in different ways but many of us find it a challenge to communicate on a professional level. Also, in a tougher jobs market, the ability to articulate effectively is a vital skill. Employers still complain that candidates lack essential skills, with the most important being communication. This book shows how to get the success you want by getting your message across, every time. Without recourse to jargon, he shows how to achieve verbal, vocal and visual success - with style. Practical pointers, examples and standard templates are included for all forms of communication.
Written as an introduction for beginning students, this book offers a thorough, yet lively, overview of human communication in all its aspects. Accessibly written and assuming no prior knowledge of the discipline Communication: An Introduction: offers a thorough, yet lively, examination of all aspects of human communication, including: a summary of its nature, form and function; a detailed analysis of all the levels of communication; a description and overview of the different traditions of communication studies; and a consideration of the future of communication - as a phenomenon and as a field of research.
With a focus on outcomes-based education, this business communication manual caters to the needs of students of business communication at universities, technikons, and private colleges with updated information on writing e-mail messages and using the Internet. Adopting the premise that poor communication can cost an organization business and competitive status in the marketplace, this text focuses on refining and clarifying the products of communication within the company and with the public. Particular focus is paid to interpersonal conversation in small groups, formal meetings, and interviews; written clarity in internal business plans, e-mails, and memos; accessible materials for mass communication and public relations; and rules of basic grammar and punctuation. Examples of all mentioned tools are provided along with the theory and practice of their use.
The first text of its kind to address the connection between communication practices and quality patient care outcomes provides future and practicing patient caregivers basic communication knowledge and skills.
Communication Skills in Pharmacy Practice helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust with future patients. This text's logical organization guides students from theory and basic principles to practical skills development to the application of those skills in everyday encounters. Sample dialogues show students how to effectively communicate, and practical exercises fine tune their communication skills in dealing with a variety of sensitive situations that arise in pharmacy practice.
Knowing how to communicate clearly and effectively in the workplace is a key to success. Communication Skills, Second Edition focuses on the importance of solid speaking, writing, listening, and conversational skills for thriving in the workplace. The book also covers additional communication skills that are useful in specific situations, such as techniques for conducting structured and productive meetings.
Many accounts of human communication suggest that we are limited to communicating through words, visual images, the mass media and by digital means. This perspective underestimates the multisensory qualities of much of our human interconnecting and the multiple sounds, touches, sights and material objects which humans use so creatively to interconnect both nearby and across space and time. Ruth Finnegan brings together research from linguistic and sensory anthropology, alternative approaches to 'material culture' and 'the body', non-verbal communication, cultural studies, computer-mediated communication, and illuminating work on animal communication. Examples from both western and non-western cultures together with plentiful illustrations enrich and deepen the analysis. The book uncovers the amazing array of sounds, sights, smells, gestures, looks, movements, touches and material objects which humans use so creatively to interconnect both nearby and across space and time - resources consistently underestimated in those western ideologies that prioritise 'rationality' and referential language. Focussing on embodied and material processes, and on practice rather than text, this comparative analysis challenges the underlying cognitive and word-centred model common to many approaches to communication. The second edition of Communicating includes a new introduction, updates to take account of recent work, an additional chapter covering ethereal non-verbal non-bodily communicating such as telepathy and dreams, fresh illustrations, a new conclusion and updated bibliography. This authoritative but accessible book is an essential transdisciplinary overview for researchers and advanced students in language and communication, anthropology and cultural studies.